Terms of Service
Effective Date: 6-17-2025
Last Updated: 6-17-2025
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At Sparrow IT Solutions LLC, we help our clients stay secure and productive by installing and managing trusted third-party software. This includes antivirus, anti-scam tools, email software, remote access programs, and cloud backup services.
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Please note the following:
Third-Party Software Disclaimer
We do not develop the software we install. Instead, we work with well-known providers to offer solutions that fit your needs. Because these are third-party products, we cannot guarantee their performance, compatibility, or security. All software is used under the terms and conditions of its respective provider.
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No Guarantee of Protection
While antivirus, email security, anti-scam tools, and backups reduce risk, no software can guarantee 100% protection from viruses, data loss, cyberattacks, or system issues. We take every reasonable step to configure and maintain these tools, but Sparrow IT Solutions LLC is not responsible for any failures, breaches, or damages caused by third-party software.
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Client Responsibilities
You are responsible for:
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Maintaining valid software licenses and subscriptions
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Reviewing the software’s privacy and usage terms
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Notifying us quickly if something seems off or isn’t working
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We’ll help monitor and manage these tools if included in your service plan, but we rely on timely communication from you to keep things running smoothly.
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Limitation of Liability
Sparrow IT Solutions LLC is not liable for any data loss, system issues, downtime, or security incidents caused by third-party software. This includes (but is not limited to) failed backups, missed malware, blocked emails, or vulnerabilities in remote access tools.
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Indemnification
By using our services, you agree to hold Sparrow IT Solutions LLC harmless from any claims, losses, or damages resulting from the use or performance of third-party software on your systems.
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Contact Us
If you have any questions about our Terms of Service, please contact us at:
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Sparrow IT Solutions LLC